WARRANTIES
STANDARD WARRANTY COVERAGE
Every AMUZMA machine comes with a comprehensive warranty covering manufacturing defects.
COVERED:
• Structural components
• Electrical systems
• CNC control system
• Software bugs
WARRANTY PERIOD
• 12 months from delivery for manufacturing defects.
• Extended warranty available — contact Our sales representative.
WHAT IS NOT COVERED
• Wear parts: blades, belts, bearings, brushes, filters
• Consumables: glue, edge banding tape, cutting tools
• Damage from: improper use, overload, lack of maintenance, unauthorized modifications, voltage mismatch, non-AMUZMA parts
HOW TO CLAIM
• Report in writing within 4 days of discovering the defect
• Include photos/videos showing the issue
• Our team responds within 5 business days
• We ship replacement parts at no charge — YOU pay shipping cost
• Return defective part to us (we pay return shipping for valid claims)
Remote diagnostics available free during warranty via internet connection.
SPARE PARTS GUARANTEE
AMUZMA guarantees spare parts availability for 5 years from model discontinuation.
AUTHORIZED SERVICE
AMUZMA Machinery Mainland UAE Company
Support: support@amuzmamachinery.com
Parts: parts@amuzmamachinery.com
Landline # : +971 4547 8088